ethos

how I like to work

I enjoy working with diverse groups of people who are excited to get to work in the morning because they love what they are doing. I believe that collaboration is a shared value not only between people but also between organizations because open source information is the future for business and humanity. I can work independently, but also excel when working with a small team of dedicated individuals. I bring focus and spirited energy wherever I go.

Experience

sotheby's, ux designer

New York City, October 2017 - September 2018

• Lead designer for enterprise tool that supports Sotheby’s business from client consignment to auction.

• Create UI flows, build empathy maps, journey maps, and user story maps.

• Conduct qualitative research to discover new insights and unmet needs to help solve user problems. 

• Perform usability tests to determine strengths and weakness of designs.

• Help establish and grow our Design Language System (DLS).

• Facilitate Design Sprint workshops to generate innovative solutions and build team cohesion.

• Educates non-design stakeholders and users within company about best practices, design thinking and Lean UX.

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freelance, ux designer/researcher

New York City, May 2017 - September 2017

• Perform Quality Assurance and design consultancy for vets.gov content team. 

• Designed portfolio website for Veteran-owned Service Design company.

• Facilitated a user-testing workshop at The Startup Institute.

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wework, ux researcher

New York City, April 2016 - October 2016

• Built a qualitative research library interviewing nearly 500 members and stakeholders that became an internal company wide tool used by hundreds of employees to improve the user experience.

• Created holistic experiences for members through physical spaces, digital products, and service design.

• Developed taxonomy for interview content and subjects for easier searchability.

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Maxpoint, jr. visual designer

New York City, June 2015 - January 2016

• Conceptualize, refine, and implement visual designs for enterprise products.

• Established the UI pattern library to improve design efficiency and standards.

• Conducted quality assurance reviews to keep projects on schedule before handing off to developers.

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NY State Supreme Court, Court Officer

New York City, October 2009 - June 2015

• Protect and serve lawyers, judges, civilians and defendants in thousands of cases over five years.

• Resolved conflicts by treating individuals with respect and empathy.

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US Marine Corp, Sergeant, Amphibious Assault Crew Chief

Camp Pendleton, October 2003 - October 2007

• Supervised and delegated authority to 30+ Marines at a time.

• Responsible for maintenance and operability of $2.5 million amphibious assault vehicle.

• Problem-solved in high stress conditions to ensure safety of team over hundreds of missions.

• Facilitated recruitment and evaluation of Iraqi civilians for Iraqi National Police.